INSTAPRINT
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Frequently Asked Questions
Customer service is open from 9am to 5pm Monday - Friday.
we take orders online 24/7
We have free shipping on all orders. We use FedEx shipping for most orders. Our Free Express shipping has a 2 day transit time for delivery. UPS is also used for our ground shipping and local deliveries. When you project is completed you will receive all of your shipping tracking numbers.
We accept all of the major credit cards.
At INSTAPRINT, all of our projects are custom-printed using client-supplied artwork, which means we cannot accept returns once an order has been completed. Due to the personalized nature of our products, each item is uniquely produced to meet your specific needs, and as such, we cannot resell or reuse these custom-printed materials. We encourage customers to thoroughly review their artwork before submitting it for print to ensure accuracy in design, text, and layout.
However, we are committed to ensuring that every product meets our high standards for quality and precision. If an error occurs due to a mistake on our part we will gladly offer a solution. This may include reprinting the affected items or providing a discount to make up for the inconvenience.
Please contact us within 2 days of receiving your order. We will review the issue and work with you to resolve it as quickly as possible. Our goal is to ensure you are satisfied with the final product, and we take pride in delivering professional, high-quality prints every time.
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At INSTAPRINT, we offer competitive bulk pricing for all your printing needs. The more you order, the more you save! Our per-piece prices decrease with larger quantities, making bulk orders a cost-effective choice. Enjoy discounted rates and maximize your budget while ensuring top-quality print products.